Effective Date: January 1, 2025
FLS Banners (“we,” “us,” “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your personal data. It applies to all personal information we obtain through your use of our website, phone orders, and any other services referencing this Privacy Policy, regardless of your location, including the European Union.
Contact Information: Name, email address, mailing address, and phone number.
Payment Details: Credit card or bank transfer details used solely for processing transactions; processed by authorized third-party gateways.
Order History & Preferences: Records of your purchases, product interests, or feedback.
Cookies & Similar Technologies: Used for essential site features, performance, and analytics.
Contractual Necessity: To fulfill orders, process payments, and provide customer service.
Consent: For sending marketing communications and non-essential cookies.
Legitimate Interests: For improving our site, preventing fraud, and analyzing user behavior where such interests are not overridden by your rights.
Order Fulfillment & Customer Service: To process and ship your orders, provide order confirmations, and respond to inquiries.
Marketing & Promotions: To send you updates on products, services, contests, and promotions, subject to your consent or as permitted by law.
Analytics & Improvements: To evaluate and improve our business operations, website functionality, and user experience.
We retain your personal information only as long as necessary for the purposes described above or as legally required. When no longer needed, we securely delete or anonymize it.
If you are in the EEA, we transfer your data to the United States under recognized legal transfer mechanisms (e.g., Standard Contractual Clauses) to ensure an adequate level of protection.
Service Providers: We share data with trusted partners (e.g., payment processors, shipping carriers) who process it on our behalf.
Legal Requirements: We may disclose data if required by law or to protect our legal rights.
Business Transfers: In the event of a merger or sale, your data may be transferred in compliance with applicable laws.
No Sale of Personal Information: We do not sell or rent your personal information to third parties.
We use industry-standard security measures, such as SSL encryption, secure AWS hosting, and role-based access controls. Although we strive to protect your data, no system can guarantee absolute security.
Access & Correction: Review or edit your personal data by logging into your account or contacting us.
Deletion (Erasure): Request that we remove your personal information, subject to certain legal exemptions.
Objection & Restriction: Object to or request restriction of processing where applicable.
Data Portability: Obtain a copy of your personal data in a structured, commonly used format.
California Residents: You may have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of sale/sharing of personal information.
We use cookies to enhance site functionality and analyze usage. For non-essential cookies, we rely on your opt-in consent where required by applicable law. You may manage your cookie preferences through our cookie banner or your browser settings.
We do not knowingly collect or solicit personal information from children under 13 (U.S.) or 16 (EEA) without parental consent. If you believe we have collected such data, please contact us, and we will promptly delete it.
We may update this Privacy Policy to reflect changes in our data practices or for other operational, legal, or regulatory reasons. When we do, we will update the effective date and provide notice of significant changes.
If you have questions, comments, or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us:
Email: privacy@flsbanners.com
Mail: FLS Banners – Attn: Privacy Officer, 254 Louisiana St, Sturgeon Bay, WI 54235